Welcome to our online shop!

FAQ

1. How can I buy from Brandani Shop?

Buy from Brandani Shop is simple. You only have to go to the navigation menu of the homepage and select the category that best describes the items you prefer. By following the practical instructions, you will easily conclude your order and proceed with the check out.

2. Do I have to sign up?

To purchase items from Brandani Shop, you have to go to the registration page by choosing the entry “account” from the navigation menu. You will be asked to enter your name and email address, and to choose a password.

3. Which payment methods are accepted?

Pay is easy and safe. You can choose between two payment methods: credit card or PayPal.

4. How can I calculate the shipping costs?

The shipping costs are based on package weight. They are indicated on the order confirmation, before payment .

5. What’s the time frame between order confirmation and shipment?

All the orders placed by 11am of the day of delivery will be immediately sent. After 2pm, the orders will be sent the following day.

6. How long does it take to receive the order?

The estimated delivery date is based on buyer location. We aim to consign orders within 2/3 days.

7. How can I monitor the shipment?

When we commit the order to the courier , we immediately send you an email with a shipment code that allow you to locate your items.